Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) - Playa del Carmen

Incredibly responsive and helpful staff made our arrival smooth.

Noise from nearby nightclubs made it hard to sleep at night.

Exceptional staff, fantastic service. An electronic key card, coffee and tea making equipment, and a multi-channel television available in the double room. Private parking on-site provided.

Really noisy area.

Exquisite and perfectly clean place. Extremely polite staff throughout. New-fashioned and stylish room, incredible location. Good restaurant which serves delicious breakfast and lunch.

Bedtime beats at the ceiling

After moving to a quieter room, we enjoyed fantastic service and a lovely ambiance. The spacious room had an really good design.

Initially, noise from nearby clubs made it hard to sleep. We could hear the bass thumping until the early hours.

i loved the room, it was exceptionally clean and nice styled and had a modern decor. the hotel was in the very central setting right in the tourist centre. the pool was amazing and i had bottled drinks in the cocktail bar. the staff were all exceptional and provided top-notch service.

The room is fashionable and high quality, that is important to us.

What they don't tell you

The location is fantastic, right in the heart of everything, but the noise from nearby clubs kept me awake at night. Clean and well-designed, the rooftop pool is a highlight, but service can be slow. If you're a light sleeper, consider another option. The fun of the area can't be denied!

The bed always felt damp .

pleasant stay but noisy nights

The location was fantastic and my Beautiful King Room was well-appointed. I enjoyed the beautiful city view while relaxing on the balcony. The staff were friendly and very helpful throughout my stay.

The noise from nearby clubs disrupted my sleep almost every night.

Extraordinary personal service made our stay special with good touches like nightly refreshments

Really good food, attentive staff!

I stayed here for a short trip, mainly to explore the nearby attractions like Coco Bongo and the beautiful beaches. The rooftop pool was definitely the highlight, offering stunning views and a refreshing escape. My room was spacious and very comfortable, providing a great spot to unwind after a day of activities. The noise from the nearby clubs was quite bothersome at times, especially late at night. It was a solid stay for a fun getaway.

The staff was friendly. The rooftop pool offers fine ocean views. My room was spacious with a comfortable bed. The location is perfect for walking around town. Plus, delicious dining options are available nearby 🏖️

Excellent place with its rooftop pool, 24-hour reception, and delicious restaurant. The staff helped me find a lost item during my first stay. Highly recommend for a romantic escape!

The rooftop pool offered fine ocean views and refreshing cocktails.

the hot tub was out of order

perfectly situated for city exploration and park relaxation

The vibrant atmosphere of the Quinta Avenida was just a few steps away, and I loved wandering to the nearby Los Fundadores Park for some fresh air and scenic views . It.